SYNTRAPULSE Refund Policy

At SYNTRAPULSE, we are committed to ensuring the satisfaction of our customers. This Refund Policy outlines the conditions under which refunds will be processed. By making a purchase with us, you agree to the terms set forth below.

Eligibility for Refunds

Refunds are only available under the following circumstances:

• Products are returned unused and in original packaging within 30 days of purchase.
• Services were not delivered as described within 14 days of the expected delivery date.
• An incorrect or defective item was delivered due to a processing error by SYNTRAPULSE.

Non-Refundable Items

The following are not eligible for refunds:

• Digital products once downloaded or accessed.
• Items purchased during clearance sales or with a final sale label.
• Gift cards and vouchers.

Refund Process

To apply for a refund, follow these steps:

• Contact our customer service team at [email protected] to initiate the process.
• Provide your order number and a brief explanation of the reason for the refund request.
• Upon approval, we will notify you via email and process the refund to your original payment method within 7-10 business days.

Contact Us

If you have any questions about our refund policy, please do not hesitate to contact us at [email protected].

We appreciate your business and are committed to providing you with exceptional service and support.